Overview
Work at Home Customer Service Advisor (Ohio residents) Jobs in United States at Orchestrate Consulting Group
Title: Work at Home Customer Service Advisor (Ohio residents)
Company: Orchestrate Consulting Group
Location: United States
Orchestrate Consulting's mission is to help job seekers access carefully coordinated opportunities that match their career goals. We are not a staffing firm or agency. Orchestrate Consulting does not hire for these roles—we curate and validate them from verified employers.
Employer Industry: Health Insurance Services
Why Consider This Job Opportunity
- Salary starting at $13 per hour
- Full-time role with strong benefits
- Flexibility with paid time off
- Comprehensive training provided
- Leadership development program available to help you grow your career
- Supportive and knowledgeable team in a positive work environment
What To Expect (Job Responsibilities)
- Research, process, and resolve customer and health care provider questions about benefits, insurance eligibility, payments, and quality-care issues
- Relay detailed information to customers, managers, and clients
- Initiate status reports or service recovery letters to inquirers
- Educate new and existing customers and team members on relevant policies and procedures
- Document details of each interaction in the tracking system to maintain organized records
What Is Required (Qualifications)
- High school diploma or equivalent
- Two or more years of customer service experience in roles involving direct customer interaction
- Excellent communication skills (both spoken and written)
- Basic math skills for payment support
- Typing speed of 30+ words per minute
How To Stand Out (Preferred Qualifications)
- Experience in medical claims reimbursements or medical billing
- Familiarity with health insurance industry terminology
- Knowledge of customer service techniques
- Demonstrated knowledge of health care policies and procedures
#HealthInsurance #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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