Overview
Administrative Assistant Jobs in Philippines at Brampton Accounting
Title: Administrative Assistant
Company: Brampton Accounting
Location: Philippines
Administrative Assistant – Accounting Practice
Brampton Accounting
Full-Time | Virtual Based
About Us
Brampton Accounting is a fast-growing, modern accountancy practice providing proactive accounting, tax, payroll, VAT, and business advisory services to a wide range of clients across the UK. We pride ourselves on excellent client communication, efficient systems, and a supportive team culture.
We are looking for a highly organised and proactive Administrative Assistant to support the day-to-day operations of the practice. This role is ideal for someone with previous experience working within an accountancy practice and who is confident using BrightManager.
Key Responsibilities
Client Onboarding & Administration
- Managing the onboarding of new clients from start to finish
- Preparing and issuing Letters of Engagement
- Inputting and maintaining accurate client records within BrightManager
- Chasing clients for outstanding onboarding information
- Updating onboarding spreadsheets and internal trackers
- Applying for HMRC agent authorisations
- Sending authorisation codes to clients and updating internal records
- Adding received agent codes into systems
- Basic marketing and social media support (approximately 1 day per week)
Companies House & Compliance
- Filing Confirmation Statements
- Verifying Directors and PSCs
- Processing changes to:
- Registered office addresses
- Directors’ addresses
- Correspondence addresses
- Company formations
Client Communication
- Replying to emails within 24 hours
- Monitoring and responding to WhatsApp messages within 24 hours
- Checking and managing the practice info email inbox daily
- Answering incoming phone calls and directing them to the relevant team member
- Monitoring WhatsApp messages and informing the relevant team member via Microsoft Teams
Internal Administration
- Creating SOPs (Standard Operating Procedures) based on training provided by management
- Assisting with drafting client correspondence
- Potentially emailing scanned documents to clients
Penalty Appeals Support
- Assisting senior staff with drafting appeals for HMRC penalties and late filing fines
Essential Requirements
- Previous administrative experience within an accountancy practice
- Experience using BrightManager
- Excellent written and verbal communication skills
- Strong attention to detail and organisational skills
- Ability to manage multiple tasks and deadlines
- Professional and confident telephone manner
- Strong Microsoft Office skills (Excel, Outlook, Word)
- Ability to work independently and as part of a team
Desirable Skills
- Knowledge of Companies House processes
- Understanding of HMRC agent authorisations
- Experience working with onboarding systems and compliance procedures
- Experience drafting professional client correspondence
Personal Qualities
We are looking for someone who is:
- Reliable and proactive
- Highly organised
- Calm under pressure
- Willing to learn and grow within the business
- Client-focused with a positive attitude
- Comfortable following and improving systems and processes
What We Offer
- Supportive and friendly working environment
- Opportunities for progression and skill development
- Exposure to multiple areas of practice management
- Ongoing training and mentoring
- Long-term career growth within a growing firm
- To apply, please send your CV and a short cover letter outlining your experience within an accountancy practice and your experience using BrightManager.
