Overview
Agent-Spa Desk Jobs in Doha, Doha, Qatar at St. Regis Hotels & Resorts
Title: Agent-Spa Desk
Company: St. Regis Hotels & Resorts
Location: Doha, Doha, Qatar
Additional Information
Job Number 26085766
Job Category Spa
Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Position Summary
Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
시대를 초월한 화려함과 선구적인 정신을 결합한 세인트레지스 호텔 & 리조트는 전 세계 최고의 장소에 위치한 50개 이상의 고급 호텔 및 리조트에서 고객에게 특별한 경험을 제공하기 위해 최선을 다하고 있습니다. 세인트레지스 호텔은 20세기 초에 존 제이콥 애스터 4세(John Jacob Astor IV)가 뉴욕에 1호점을 오픈한 것을 시작으로 고전적인 세련미와 현대적인 감성을 결합한 우아한 호스트 팀에 의해 시그니처 버틀러 서비스는 물론, 모든 고객에게 한치의 양보도 없는 한 발 앞선 맞춤형 서비스를 완벽히 제공하는 것에 전념해 왔습니다. 세인트레지스 호텔 & 리조트는 채용 기회에 여러분을 초대합니다. 세인트레지스에 입사하면 메리어트 인터내셔널의 브랜드 포트폴리오에 합류하게 됩니다. 최선 을 다해 일하고, 목표를 향해 달리며, 훌륭한 글로벌 팀의 일원 으로 최고의 나를 만들고 싶다면 세인트레지스 호텔 & 리조트의 문을 두드리세요.
