Overview
Assistant Manager, Customer Service Jobs in Dhaka, Dhaka, Bangladesh at nextjobz
Title: Assistant Manager, Customer Service
Company: nextjobz
Location: Dhaka, Dhaka, Bangladesh
Company Name: Munshi HR Solutions Ltd
Location: Dhaka
Job Type: Full-Time
Workplace Type: Full-time
Job ID: IJOB202645907
- Conducting market research and analyzing industry trends to develop business strategies.
- Identifying new business opportunities and potential clients/customers.
- Analyze customer feedback and service trends to recommend improvements. Developing and maintaining relationships with clients/customers and partners.
- Preparing and negotiating contracts and agreements with clients/customers and partners.
- Creating and presenting proposals, tenders and pitches to clients/customers.
- Collaborating with other teams, such as marketing and product development, to ensure successful project delivery.
- Monitoring and reporting on business performance metrics and key performance indicators.
- Assist in business forecasting and share ideas for growth based on market trends and feedback.
- Actively assist in developing guidelines and strategies to participate in branding and promotional activities.
- Participating in industry events and conferences to stay up-to-date on industry trends and best practices.
- Developing and managing a sales pipeline to ensure consistent revenue growth.
- Maintain Hotline number, Facebook page monitoring & fast response to the customer/client query & prepare the report.
Requirements
- Experience: 3-7 years
- Education:
- Skills: call center operations, market research & analysis, call center development, business development, customer service skills, marketing skills, new business development, businessdevelopment, market research, sales support
Last Date of Application: 22 July 2026
