Overview
Bilingual Call Center CSR (Spanish or Portuguese) Jobs in Auburn, MA at Partnership Employment
Start In-Office — Go Remote After Training!
Bilingual Call Center CSR (Spanish or Portuguese)
Location: Auburn, MA (training) → Remote
Pay: $16.50/hour
Schedule:
- Training: Mon–Fri | 8:00 AM – 4:30 PM (on-site)
- Regular Shift: Mon–Fri | 10:30 AM – 7:00 PM
- Rotating Saturdays: 9:00 AM – 1:00 PM (adjusted weekday hours)
- Overtime: Occasionally available (voluntary)
Overview:
Provide customer support via phone, email, and chat. Assist with account updates, payments, and general inquiries while delivering professional, high-quality service.
What You’ll Do:
- Support customers in English + Spanish OR Portuguese
- Manage accounts (updates, payments, disputes, statements)
- Research issues and process adjustments
- Maintain accurate data entry and meet performance standards
Training:
- 8 weeks onsite in Auburn, MA (paid)
- Remote flexibility after successful completion
Requirements:
- Fluent in English + Spanish or Portuguese
- 1–2 years customer service (call center preferred)
- Strong computer and communication skills
- High School Diploma (preferred)
Job Type: Full-time
Pay: $16.50 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Auburn, MA 01501 (Required)
Ability to Relocate:
- Auburn, MA 01501: Relocate before starting work (Preferred)
Work Location: Hybrid remote in Auburn, MA 01501
Title: Bilingual Call Center CSR (Spanish or Portuguese)
Company: Partnership Employment
Location: Auburn, MA
Category:
