Overview
Call agents for SEO Jobs in Lahore, Punjab, Pakistan at Keystone Medics
Title: Call agents for SEO
Company: Keystone Medics
Location: Lahore, Punjab, Pakistan
Company Description Keystone Medics specializes in customized medical billing and revenue cycle management (RCM) solutions that help healthcare practices improve their financial performance. The organization’s mission is to enable healthcare providers to focus on patient care while Keystone Medics manages billing, compliance, and collections. A team of certified billing specialists, coders, and revenue experts uses precision, transparency, and modern technology to ensure accurate claims, faster reimbursements, and stronger revenue retention. Keystone Medics serves private clinics, specialty groups, and large healthcare facilities as a trusted billing backbone and long-term partner.
Role Description The Call Agent for SEO role is a full-time, on-site position based in Lahore. The individual in this role will handle outbound and inbound calls to gather information, qualify leads, and promote Keystone Medics’ services in alignment with SEO and digital marketing campaigns. Daily responsibilities include communicating with prospective and existing clients, clarifying service offerings, documenting call outcomes, and providing feedback to the marketing team to improve campaign performance. The Call Agent will work closely with the sales and marketing departments to support lead generation, maintain accurate records in CRM tools, and ensure that communication aligns with the company’s brand messaging.
Qualifications
- Candidates should possess strong communication and interpersonal skills, including clear spoken English and active listening abilities.
- Candidates should possess customer service and call handling skills, such as managing outbound and inbound calls, building rapport, and handling objections professionally.
- Candidates should possess basic digital literacy, including familiarity with CRM tools, call management systems, and collaboration platforms.
- Candidates should possess an understanding of marketing and SEO-related concepts, or be willing to learn how calls support online campaigns and lead generation.
- Candidates should possess time management and organizational skills, including the ability to maintain accurate records and follow established procedures.
- Relevant experience in call centers, telemarketing, or customer support in healthcare or related industries is preferred.
- A high school diploma or equivalent is required; a bachelor’s degree in business, marketing, communications, or a related field is an advantage.
- The ability to work on-site in Lahore, collaborate within a team environment, and adapt to performance targets and feedback is essential.
