Overview

Call Center Associate in Bpo. Salary upto 35K. Jobs in Quezon City, National Capital Region, Philippines at Recruitify_HR

Title: Call Center Associate in Bpo. Salary upto 35K.

Company: Recruitify_HR

Location: Quezon City, National Capital Region, Philippines

Description

  • Handle incoming calls and customer inquiries professionally.
  • Provide accurate, valid, and complete information using the right methods/tools.
  • Follow communication scripts when handling different topics.
  • Identify and assess customers' needs to achieve satisfaction.
  • Keep records of customer interactions and transactions.

Requirements

  • Educational Qualifications: Diploma or equivalent in a relevant field.
  • Experience Level: 13 years in a call center or customer service role.
  • Skills and Competencies: Strong verbal communication and active listening skills.
  • Qualities and Traits: Ability to handle stressful situations and maintain professionalism.
  • Working Conditions: Fast-paced environment with a focus on team collaboration.
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