Overview
Call Center Associate in Bpo. Salary upto 35K. Jobs in Quezon City, National Capital Region, Philippines at Recruitify_HR
Title: Call Center Associate in Bpo. Salary upto 35K.
Company: Recruitify_HR
Location: Quezon City, National Capital Region, Philippines
Description
- Handle incoming calls and customer inquiries professionally.
- Provide accurate, valid, and complete information using the right methods/tools.
- Follow communication scripts when handling different topics.
- Identify and assess customers' needs to achieve satisfaction.
- Keep records of customer interactions and transactions.
Requirements
- Educational Qualifications: Diploma or equivalent in a relevant field.
- Experience Level: 13 years in a call center or customer service role.
- Skills and Competencies: Strong verbal communication and active listening skills.
- Qualities and Traits: Ability to handle stressful situations and maintain professionalism.
- Working Conditions: Fast-paced environment with a focus on team collaboration.