Overview
Call Center Representative Jobs in Giza, Al Jizah, Egypt at Arkan Property
Title: Call Center Representative
Company: Arkan Property
Location: Giza, Al Jizah, Egypt
Role Description
This is a full-time, on-site Call Center Representative role based in Giza. The role involves providing exceptional customer support by handling inquiries, resolving customer concerns, and ensuring a high level of customer satisfaction. Additional responsibilities include managing customer interactions via phone or email, maintaining accurate records, and working closely with the team to enhance the client experience.
Qualifications
- Proficiency in Customer Service, Customer Support, and a proven ability to ensure Customer Satisfaction
- Strong Interpersonal Skills, including active listening and effective communication
- Basic to advanced Computer Literacy, with the ability to quickly learn and navigate software systems
- Fluency in English and Arabic
- Strong problem-solving and organizational abilities
- Previous experience in a similar role is an advantage
- High school diploma or equivalent; additional certifications in customer service are preferred
