Overview
Call Center Representative#1001369 Jobs in Clifton, NJ at Dexian
Title: Call Center Representative
Rate: $16 – $20
Location: Clifton, NJ
Duration: 6 Months contract
Shift: M-F 8-5
Job Overview
Responsibilities
- Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies Take the extra mile to engage customers
Skills
Must be familiar with Microsoft 365 and experience with Salesforce CRM a plus.
Education
- HS Diploma/GED
Pay: $18.00 – $20.00 per hour
Work Location: In person
Title: Call Center Representative#1001369
Company: Dexian
Location: Clifton, NJ
Category:
