Overview
Call Centre Agent Jobs in Richmond, VA at Hunt Remotely
Title: Call Centre Agent
Company: Hunt Remotely
Location: Richmond, VA
About You
We are looking for a Customer Service professional with:
- At least 1 year of experience in Customer Service
- At least 1 year of experience in a Contact Centre (preferred)
- Excellent communication and problem-solving skills
- Ability to stay calm and think fast in urgent situations
- Strong teamwork, adaptability, and attention to detail
Your Role
- Assist Members and customers with roadside breakdown assistance
- Deliver excellent customer service, meeting KPIs and performance targets
- Create a positive first impression by being professional, friendly and helpful
- Handle objections and resolve issues, escalating complex cases when needed
- Contribute to process improvements and team success
