Overview
Client Relations Manager Jobs in Quezon City, National Capital Region, Philippines at Ateneo de Manila University
Title: Client Relations Manager
Company: Ateneo de Manila University
Location: Quezon City, National Capital Region, Philippines
- Visit and maintain regular contact with existing clients to strengthen relationships.
- Proactively check on client experience and ensure they are satisfied with XScribe solutions.
- Understand client concerns, feedback, and operational challenges.
- Conduct client surveys and feedback sessions to identify areas for product and service improvement.
- Document and communicate client insights to internal teams to support product enhancement.
- Identify opportunities for clients to further benefit from XScribe solutions.
- Ensure that clients feel supported and valued throughout their partnership with XScribe.
Minimum Qualifications
- Has strong relationship management and interpersonal skills
- Enjoys engaging with clients and understanding their needs
- Is proactive in identifying client concerns and opportunities for improvement
- Has strong communication and listening skills
- Is organized and capable of documenting feedback and insights
- Is interested in helping companies improve through technology
