Overview
Customer Care Executive Jobs in Colombo District, Western Province, Sri Lanka at Abans Group Sri Lanka
Title: Customer Care Executive
Company: Abans Group Sri Lanka
Location: Colombo District, Western Province, Sri Lanka
Customer Care Executive
About Us
Abans PLC has held the dominant position in Sri Lanka's Consumer Durables market for over five decades, fostering a sense of recognition among the populace through its range of innovative, environmentally friendly, and technologically advanced yet user-friendly products and brands. Abans proudly represents renowned global brands across various categories such as Consumer Electronics, Home Appliances, Kitchen Appliances, Smart Devices, Laptops 6: Laptop Accessories, Furniture, Solar, and more. The company's longstanding partnership with LG Electronics Inc., Korea, a global leader in innovation and technology for over 35 years, has resulted in Abans being recognized as the top-performing Distributor in South East Asia. Acknowledged by esteemed global brands including LG, Apple, HP, Lenovo, Acer, Motorola, Oppo, Vivo, Realme, Toto, Elba, Haier, Harman Kardon, .JBL, Marshall, and others, Abans has been appointed as their official partner in Sri Lanka. Abans has consistently led the market in Air Conditioning, Consumer Electronics, Laptops, and Apple Products for the past twenty years. With a robust distribution network boasting over 1000 touch points nationwide, the company has embraced modern retail practices by securing retail spaces in luxury malls, establishing exclusively branded stores for an unparalleled customer experience, and launching an E-commerce platform that attracts over 600,000 site visits per year.
Requirements
- Passed GCE O/L and A/L.
- Minimum 1 year experience in a similar role.
- Good knowledge of Microsoft Excel and MS Office packages
- Strong communication skills in English and Sinhala
- Customer-oriented with good listening and problem-solving skills
- Ability to work in a fast-paced environment
- Ability to handle multiple tasks and manage time effectively
- Candidates residing within reasonable proximity to Colombo 07 will be preferred
Working Days – Monday to Friday & Saturday (Half Day)
Work Location: Abans IT Service,Colombo Racecourse Mall, Reid Avenue, Colombo 07
