Overview
Customer Relationship & Sales Executive – For Autobahn Solutions Limited – Job ID: 1478527 Jobs in Dhaka, Bangladesh at Bdjobs.com
Title: Customer Relationship & Sales Executive – For Autobahn Solutions Limited – Job ID: 1478527
Company: Bdjobs.com
Location: Dhaka, Bangladesh
Autobahn Solutions Limited is looking for Customer Relationship & Sales Executive
Job Description / Responsibility
About the Role
Autobahn Solutions is looking for a confident and well-spoken female Customer Relationship & Sales Executive to manage client communications, strengthen relationships, and actively contribute to sales growth.
This role is critical in maintaining our premium service experience while converting satisfied clients into repeat and referral customers.
Key Responsibilities
Client Calling & Follow-ups
- Call existing clients from our database to maintain relationships
- Follow up with customers after service to collect feedback on their experience
- Identify satisfaction levels and report insights to management
Feedback & Referral Collection
- Request referrals from satisfied clients
- Encourage word-of-mouth marketing through professional communication
Sales Conversion
- Promote additional services and offers to existing clients
- Identify opportunities to upsell services based on customer needs
- Actively contribute to increasing monthly revenue through client engagement
Social Media Communication
- Respond to messages and inquiries on platforms like Facebook, WhatsApp, and Instagram
- Convert online inquiries into workshop visits or bookings
Customer Experience Management
- Ensure every client interaction reflects Autobahn’s premium service standard
- Handle basic complaints professionally and escalate when necessary
Experience Requirements
- At least 5 year(s)
- The applicants should have experience in the following business area(s): Retail Store, Automobile, Call Center, Motor Vehicle body manufacturer, Motor Workshop, Shop/Showroom
Additional Requirements
- Strong communication skills (Bangla & English)
- Confident speaking over phone with a professional tone
- Basic understanding of sales and customer handling
- Ability to persuade and build trust quickly
- Familiar with social media platforms and messaging etiquette
- Previous experience in customer service / call center / sales is a plus
Ideal Candidate Profile
- Energetic, proactive, and result-driven
- Comfortable making a high volume of calls daily
- Sales-minded with a focus on closing and referrals
- Organized and disciplined in follow-ups
Job Location
Dhaka (Tejgaon Industrial Area)
