Overview
Customer Service Agent Jobs in Taguig, National Capital Region, Philippines at Recruitify_HR
Title: Customer Service Agent
Company: Recruitify_HR
Location: Taguig, National Capital Region, Philippines
Description
- Handle customer inquiries and provide accurate information about products and services.
- Resolve customer complaints and issues in a timely and professional manner.
- Document interactions with customers in the companys database.
- Collaborate with team members to improve customer service processes.
- Follow up with customers to ensure satisfaction with products and services.
Requirements
- Educational Qualifications: Diploma in a relevant field
- Experience Level: 1-3 years of experience in customer service
- Skills and Competencies: Excellent communication and interpersonal skills
- Skills and Competencies: Problem-solving abilities
- Qualities and Traits: Patience and empathy towards customers
- Responsibilities and Duties: Ability to work in a fast-paced environment
