Overview
Customer Service Apparel Logistics Specialist Jobs in New York City Metropolitan Area at Free Country
Title: Customer Service Apparel Logistics Specialist
Company: Free Country
Location: New York City Metropolitan Area
Company Description
Founded over 35 years ago, Free Country is built on the belief that everyone should have access to affordable outdoor apparel for their adventures. Headquartered in New York City since 1990, Free Country designs and produces high-quality outerwear, activewear and swimwear for men, women, children and even pets.
We are seeking a full-time, on-site Apparel Logistics Specialist to join our New York headquarters.
This position is responsible for managing apparel supply chain operations, export coordination, shipment tracking, and retailer compliance. The ideal candidate has hands-on experience working in apparel production logistics and understands the urgency, compliance standards, and retailer expectations within the apparel industry.
What You'll Do:
Responsibilities
- Manage daily apparel supply chain operations
- Coordinate domestic and international shipments and export documentation
- Track production timelines to ensure on-time delivery to retailers
- Maintain compliance with retailer routing guides and export regulations
- Communicate regularly with:
- Internal teams (Sales, Production, Customer Service)
- Retail partners
- Overseas vendors and freight forwarders
- Monitor shipment status and proactively resolve delays
- Support process improvements to optimize logistics efficiency
What You Bring:
- Minimum 2+ years of experience in the APPAREL industry (non-apparel experience will not qualify)
- Direct experience managing apparel shipments and supply chain operations
- Knowledge of apparel export procedures and regulatory compliance
- Experience coordinating with overseas vendors and factories
- Strong communication skills when working with retailers and external partners
- Detail-oriented and highly organized
- Comfortable working in a fast-paced apparel environment
- Strong follow-up and problem-solving skills
- Able to manage multiple deadlines simultaneously
The hiring range for this position ranges from $67,000-75,000 annually. The rate of pay offered will be dependent on relevant skills and experience.
