Overview
Customer Service Associate in Top Bpo’s. Salary upto 35K. Jobs in Cebu, Central Visayas, Philippines at Recruitify_HR
Title: Customer Service Associate in Top Bpo’s. Salary upto 35K.
Company: Recruitify_HR
Location: Cebu, Central Visayas, Philippines
Description
- Respond to customer inquiries via phone, email, and chat in a professional and courteous manner.
- Resolve issues and provide solutions to enhance customer satisfaction.
- Maintain and update customer records accurately in the database.
- Collaborate with team members to improve service delivery and support processes.
- Assist in training new customer service associates to ensure a high level of service.
Requirements
- Educational Qualifications: Bachelors degree in a relevant field.
- Experience Level: 3-5 years of experience in customer service or related field.
- Skills and Competencies: Strong communication and interpersonal skills.
- Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.
- Qualities and Traits: Patient, empathetic, and customer-focused mindset.
- Working Conditions: Fast-paced environment with a focus on teamwork.