Overview
Customer Service & Client Experience Specialist Jobs in Philippines at F5 Hiring – Global Talent
Title: Customer Service & Client Experience Specialist
Company: F5 Hiring – Global Talent
Location: Philippines
The best customer service people don’t just answer questions — they turn a frustrated customer into a loyal one.
F5 Global Talent is hiring a warm, detail-oriented Customer Service & Client Experience Specialist to support a premium intimate apparel brand.
This is a live, customer-facing role across phone, chat, email, WhatsApp, and Zoom fitting consultations. You’ll receive product samples in your size and full training, so your customer guidance comes from real product experience.
What You’ll Do
- Handle customer conversations across phone, chat, email, WhatsApp, and messaging
- Conduct Zoom fitting consultations with personalized recommendations
- Help customers with sizing, fit, orders, exchanges, and product questions
- Support wholesale partners through onboarding and credit setup
- Keep product listings accurate and log customer feedback to improve the site
- Juggle multiple conversations while keeping the customer experience warm and professional
What We’re Looking For
- Proven multi-channel customer support experience
- Excellent spoken and written English
- A warm, patient, and personable communication style
- Strong attention to detail
- Comfort handling live customer conversations about fit, sizing, and product recommendations
- Philippines-based and able to work overnight on U.S. Eastern hours
Important Note
This is a live, customer-facing role representing an intimate apparel brand, including fit and sizing conversations. A required 60-second video is part of the application.
Please apply only if you meet the requirements above.
Apply here: https://f5globaltalent.com/careers/customer-experience-specialist-001
