Overview

Customer Service Executive Jobs in Cairo, Egypt at Aceolution

Title: Customer Service Executive

Company: Aceolution

Location: Cairo, Egypt

🚀 Hiring: Arabic Customer Service Executive – Egypt

We are looking for Arabic-speaking Customer Service professionals to join a dynamic team in Egypt. This is an excellent opportunity for candidates with strong customer handling skills and experience in support operations.

📍 Location: Egypt

💼 Role: Customer Service Executive

🕒 Experience: 2+ years

📄 Employment Type: Full-time

Key Responsibilities:

  • Handle customer inquiries via phone, email, and chat in Arabic
  • Provide timely and accurate support to customers
  • Resolve complaints and ensure customer satisfaction
  • Escalate complex issues to relevant internal teams
  • Maintain records of customer interactions and service requests
  • Follow company processes and quality standards

Required Skills:

  • Fluent in Arabic (mandatory)
  • Good communication skills in English
  • Minimum 2+ years of customer service / customer support experience
  • Strong communication and problem-solving skills
  • Ability to manage customer concerns professionally
  • Stable employment history with good tenure continuity preferred
  • Comfortable working with CRM/support systems

📩 Interested candidates can share their updated CV along with:

  • Current Salary
  • Expected Salary
  • Notice Period
  • Current Location
  • Total Experience
  • Arabic Proficiency Level

Please feel free to share this opportunity within your network.

Upload your CV/resume or any other relevant file. Max. file size: 800 MB.