Overview
Customer Service Executive (Inbound) – Fresh Graduates Welcome! Jobs in WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia at AIA Malaysia
Title: Customer Service Executive (Inbound) – Fresh Graduates Welcome!
Company: AIA Malaysia
Location: WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
🎓 Just graduated and looking for a meaningful first step?
We’re hiring Customer Service Executives (Inbound) – no experience needed!
- 💼 RM2,800/month for fresh graduate degree holders
- 🎉 2-month bonus upon 1-year completion with minimum performance rating
- 📍 KL office – walking distance to LRT Masjid Jamek & Dang Wangi
- 🚀 Apply now and grow with us!
🌟 Why Join Us?
- Inbound calls only – no sales, no telemarketing
- Normal office hours – no night or weekend shifts
- Public holidays off – enjoy your time off
- Supportive team culture – structured onboarding & mentorship
- Continuous learning – grow your skills and career
- Attractive salary + completion bonus – RM2,800/month + 2 months’ bonus
🎓 Who We’re Looking For
- Fresh graduates are highly encouraged to apply
- Bachelor’s degree holders from any field (Graduated in 2024/2025 or with <2 years experience)
- Strong communication and problem-solving skills
- Open to learning and excited to build people skills in a customer-facing role
📞 What You’ll Do
- Handle inbound customer calls professionally
- Listen actively and resolve customer inquiries
- Record interactions accurately in CRM
- Ensure compliance with service standards and policies
💬 Why Our Call Centre Is Different
We focus on quality service, not sales. You’ll gain real-world exposure to the financial services industry, including customer experience, banking operations, and service excellence. This is a launchpad for your career, with structured onboarding, mentorship, and transferable skills for future growth.
