Overview

Customer Service Officer (Contract 6 months) Jobs in Singapore, Singapore at IDEC / APEM ASIA PACIFIC

Title: Customer Service Officer (Contract 6 months)

Company: IDEC / APEM ASIA PACIFIC

Location: Singapore, Singapore

Overview

We are looking for a detail‑oriented and customer‑focused Customer Service Officer to join our team on a 6‑month contract. This role supports day‑to‑day sales coordination and logistics activities, ensuring timely order processing and excellent customer service for both local and overseas customers.

 

Requirements

  • GCE “O” / “A” Level or above
  • A passionate, responsible, and well‑organised professional with the ability to prioritise and multitask effectively
  • Strong attention to detail and accuracy
  • Able to work well under pressure and meet tight deadlines
  • Proficient in MS Office (Word, Excel, Outlook)
  • Only candidates eligible to work in Singapore will be considered
  • Available to work from May onwards

Key Responsibilities

  • Coordinate and arrange deliveries and shipments for local and overseas customers
  • Process sales orders, handle customer enquiries, and prepare quotations and sales confirmations
  • Liaise with internal teams and logistics partners to ensure smooth order fulfilment

Other Information

  • Working hours : 8 :30am to 5 :30pm (Mon – Fri)

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