Overview
Customer Service Representative Jobs in New Cairo, Cairo, Egypt at iQor
Title: Customer Service Representative
Company: iQor
Location: New Cairo, Cairo, Egypt
About iQor
iQor is a global business process outsourcing (BPO) and customer experience (CX) leader, providing customer care, technical support, and back-office solutions to some of the world’s most well-known brands. With tens of thousands of employees across multiple countries, iQor blends human expertise with AI-driven technology to deliver seamless, data-driven customer experiences across every stage of the customer lifecycle.
The company specializes in customer engagement, revenue generation, and technical support, helping businesses enhance customer satisfaction, optimize operations, and drive growth through innovative, scalable solutions.
What You’ll Do:
- Handle customer inquiries via phone, email, or chat professionally and efficiently
- Resolve customer concerns while ensuring a positive experience
- Provide accurate information and timely follow-up
- Document interactions in internal systems
- Collaborate with teams to enhance service quality
What We’re Looking For:
- Graduates only.
- Fluent German (B2/C1).
- Good English communication skills.
- Strong customer service and problem-solving abilities.
- Previous customer service experience is a plus.
Why Join iQor?
- Competitive salary package.
- Transportation allowance.
- Medical and social insurance.
- Fully paid training
- Professional training and career development opportunities.
- Dynamic and multicultural work environment.
