Overview

Customer Service Representative Jobs in Pune District, Maharashtra, India at Allianz Services

Title: Customer Service Representative

Company: Allianz Services

Location: Pune District, Maharashtra, India

Job Role: Associate/Senior Associate Customer Service

Location: Kharadi, Pune

Experience: 0 – 5 Year

Designation: Associate Customer Service

About the Role

We are looking for a motivated and detail-oriented Associate Customer Service professional to join our team in Pune. This is an excellent opportunity for freshers or early-career individuals who are eager to build a career in customer service within a dynamic and supportive environment.

Key Responsibilities

– Handle and process a high volume of customer service tasks efficiently while meeting daily targets

– Communicate effectively with internal and external stakeholders via written and verbal channels

– Maintain accuracy and attention to detail across all assigned tasks

– Adhere to defined timescales and service level agreements (SLAs)

– Collaborate with team members to ensure seamless service delivery

Required Skills & Qualifications

– Education: Graduation required

– Communication: Excellent verbal and written communication skills in English, with the ability to adapt style to suit different business audiences

– Teamwork: Strong team player with a collaborative mindset

– Attention to Detail: Ability to work with precision under tight deadlines

– Efficiency: Proven ability (or aptitude) to process high volumes of tasks while maintaining quality and achieving set targets

*Allianz is an equal opportunity employer. We welcome applications from all qualified candidates.*

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