Overview
Customer Service Representative Jobs in Pune District, Maharashtra, India at Allianz Services
Title: Customer Service Representative
Company: Allianz Services
Location: Pune District, Maharashtra, India
Job Role: Associate/Senior Associate Customer Service
Location: Kharadi, Pune
Experience: 0 – 5 Year
Designation: Associate Customer Service
About the Role
We are looking for a motivated and detail-oriented Associate Customer Service professional to join our team in Pune. This is an excellent opportunity for freshers or early-career individuals who are eager to build a career in customer service within a dynamic and supportive environment.
Key Responsibilities
– Handle and process a high volume of customer service tasks efficiently while meeting daily targets
– Communicate effectively with internal and external stakeholders via written and verbal channels
– Maintain accuracy and attention to detail across all assigned tasks
– Adhere to defined timescales and service level agreements (SLAs)
– Collaborate with team members to ensure seamless service delivery
Required Skills & Qualifications
– Education: Graduation required
– Communication: Excellent verbal and written communication skills in English, with the ability to adapt style to suit different business audiences
– Teamwork: Strong team player with a collaborative mindset
– Attention to Detail: Ability to work with precision under tight deadlines
– Efficiency: Proven ability (or aptitude) to process high volumes of tasks while maintaining quality and achieving set targets
*Allianz is an equal opportunity employer. We welcome applications from all qualified candidates.*