Overview
Customer Service Representative Jobs in Beckley, WV at Pure Solutions
This job description outlines a role for a customer service representative who works directly with clients in person, offering product information, resolving issues, and ensuring customer satisfaction. Here’s a breakdown of what stands out:
Key Responsibilities:
- Face-to-Face Interaction: The CSR will be engaging with customers directly, requiring good interpersonal skills and a personable demeanor.
- Sales and Referrals: There’s an emphasis on generating customer referrals and appointments, suggesting the role is customer service.
- Product Presentation: The CSR is expected to present and explain the features/benefits of the Avalir Platinum home maintenance system. which requires product knowledge & training.
- Customer Relationship Building: Building trust with customers through communication is central to the role
- Problem-Solving: The role involves troubleshooting customer complaints and offering solutions quickly and efficiently.
Desired Skills:
- Customer Support Experience: Proven track record in customer service.
- Active Listening & Communication: The CSR should be able to listen attentively and communicate clearly to solve problems and explain product benefits.
- Adaptability: The ability to respond to different customer personalities and adapt the communication style is crucial.
- Time Management: The role involves multitasking, handling customer accounts, and prioritizing tasks effectively.
Additional Requirements:
- Required transportation to and from Work.
- Flexible Schedule: Willingness to work evenings and weekends when needed.
- Compensation: The pay is from $750 per week, with opportunities for bonuses and Commission.
Job Type: Full-time
Pay: From $750.00 per week
Benefits:
- Flexible schedule
Application Question(s):
- Can you start work immediately or do you have to give a notice?
- Can you work evenings and weekends?
- Do you have reliable transportation to and from work?
Work Location: In person
Title: Customer Service Representative
Company: Pure Solutions
Location: Beckley, WV
Category:
