Overview

Customer Service Representative Jobs in Greater Tampa Bay Area at iPD Agency

Title: Customer Service Representative

Company: iPD Agency

Location: Greater Tampa Bay Area

BDC Call Center Representative

iPD Agency • Tampa, FL (On-site)

About the Job

What We Offer:

✅ $18–$22/hr

✅ +$0.50/hr. for fluent Spanish/Bilingual

✅ Paid training, mentorship & leadership growth opportunities

✅ Full benefits package (medical, dental, vision, PTO & more)

✅ A faith-driven workplace where people truly come first.

Company Description

For over 30 years, IPD has partnered with auto dealerships nationwide to deliver top-notch marketing and customer engagement. What makes us unique?

We operate with a Kingdom Culture — putting God first in all we do while creating an environment of integrity, excellence, and growth.

Role Description

✅ Be the first voice customers hear when connecting with dealerships

✅ Engage customers in meaningful conversations about their vehicle needs

✅ Guide them through the early steps of the buying process

✅ Schedule appointments and deliver outstanding customer service

Qualifications

✅ Proficiency in Communication and Customer Service

✅ Experience in Business Development/Call Center

✅ Strong interpersonal and relationship-building skills

✅ Ability to work independently and meet performance metrics

✅ Experience in automotive industry is a plus

👉 Apply today and grow your career in a place where faith, people, and purpose drive everything we do.

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