Overview
Customer Service Representative Jobs in New York, United States at Roylo Partners
Title: Customer Service Representative
Company: Roylo Partners
Location: New York, United States
We are hiring a Customer Service Representative to join our team in New York, NY. This is a full-time, in-person role for someone who genuinely enjoys working with people and takes pride in delivering an outstanding customer experience. Whether you're starting out in your career or looking for a fresh opportunity, this role offers full paid training, an immediate start, and a clear path to grow within the company.
Responsibilities
- Serve as the first point of contact for customers, handling enquiries professionally and efficiently
- Resolve customer concerns calmly and constructively, escalating where necessary
- Build rapport with customers and represent the business in a positive, professional manner
- Maintain accurate customer records and keep internal systems up to date
- Support colleagues and contribute to a smooth, well-run team operation
What we're looking for
- A warm, confident communicator who is comfortable with a wide range of people
- Patient, professional, and calm under pressure
- Reliable, punctual, and someone who takes ownership of their work
- Well organised with the ability to manage multiple tasks in a busy environment
- Previous experience in customer service, retail, or hospitality is welcome — but not essential
What we offer
- Immediate start available for the right candidate
- Full paid training and support from day one
- A supportive, close-knit team environment in New York, NY
- Clear progression opportunities for those who want to grow
- Competitive compensation with performance-based incentives
Submit your resume and include your earliest available start date. We review applications daily and shortlisted candidates will be contacted promptly.
We welcome applications from all backgrounds — if you're reliable, people-focused, and ready to get started, we'd love to hear from you.
