Overview
Customer Service Representative Jobs in Mount Pleasant, SC at Robert Half
Title: Customer Service Representative
Company: Robert Half
Location: Mount Pleasant, SC
We are looking for a dependable Customer Service Representative to join a service-focused team in Charleston South Carolina. This role is 2nd shift 4pm-12am with a rotating schedule of 4 days on 2 days off. This role is ideal for someone who enjoys helping customers, managing high-volume communication, and maintaining accuracy in fast-paced administrative work. The role requires strong attendance, flexibility to work a rotating schedule that includes weekends and holidays, and a sharp eye for detail when handling frequent data entry and order-related tasks.
Responsibilities:
• Respond to incoming customer calls with professionalism, providing timely support and clear information.
• Enter customer information, service details, and order updates accurately while maintaining a high level of data quality.
• Assist with order entry activities and confirm that records are complete and properly documented.
• Handle both inbound and outbound communication as needed to resolve customer questions and follow up on requests.
• Maintain reliable attendance and consistently support a rotating schedule that includes weekend and holiday coverage.
• Identify customer concerns efficiently and take appropriate action to ensure a positive service experience.
• Keep account and transaction details organized while following established service and documentation procedures.
• Previous experience in customer service, call center support, or a similar client-facing role.
• Ability to work a rotating schedule, including weekends and holidays.
• Strong dependability and consistent punctuality in attendance and shift coverage.
• High level of accuracy and attention to detail in a data entry-intensive environment.
• Experience handling inbound calls and managing customer interactions professionally.
• Familiarity with order entry processes and updating customer records.
• Clear communication skills and the ability to manage multiple tasks in a fast-paced setting.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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