Overview
Customer Service Representative Jobs in Wollongong Area at Aceit Sportswear Pty Ltd
Title: Customer Service Representative
Company: Aceit Sportswear Pty Ltd
Location: Wollongong Area
Company Description
Since 1988, Aceit Sportswear Pty Ltd has been a trusted provider of high-quality sportswear, promotional clothing, and corporate apparel. Known for our commitment to excellence, we serve diverse clients with durable and stylish clothing solutions. Our long-standing reputation is built on quality, creativity, and customer satisfaction. Operating out of Australia, we prioritize delivering exceptional products tailored to the unique needs of our clients.
Role Description
This is a full-time, on-site role located in the Wollongong area for a Customer Service Representative. The role involves providing exceptional customer service, addressing customer inquiries, ensuring customer satisfaction, and enhancing the overall customer experience. Day-to-day tasks include assisting customers with orders, resolving issues, coordinating with other departments, and ensuring timely and efficient communication to meet customer needs.
Qualifications
- Proficiency in Customer Service, including Customer Support and Customer Satisfaction
- Experience in Customer Experience enhancement and building client relationships
- Strong verbal and written communication skills
- Organizational and problem-solving skills to handle customer inquiries efficiently
- Ability to work effectively in a team and on-site environment
- Previous experience in retail or apparel industries is a plus
- Familiarity with CRM tools or customer service software is an advantage
