Overview
Customer Service Representative Jobs in Pasig, National Capital Region, Philippines at Metacom Careers
Title: Customer Service Representative
Company: Metacom Careers
Location: Pasig, National Capital Region, Philippines
Description
- Provide exceptional customer service through various channels including phone, email, and chat.
- Handle customer inquiries, complaints, and support requests professionally and efficiently.
- Document and track customer interactions in the company database.
- Work collaboratively with team members to improve processes and customer satisfaction.
- Stay updated on product knowledge and company policies to assist customers effectively.
Requirements
- Educational Qualifications: Bachelors degree in a relevant field.
- Experience Level: 02 years.
- Skills and Competencies: Proficiency in English language, both written and verbal.
- Qualities and Traits: Strong communication skills, empathy, and a customer-oriented mindset.
- Working Conditions: Ability to work in a fast-paced environment and adapt to changing situations.
