Overview
Customer Service Representative Jobs in Boynton Beach, FL at Brilliance.com
Title: Customer Service Representative
Company: Brilliance.com
Location: Boynton Beach, FL
Pay: $45,000.00 – $55,000.00 per year
Job description:
Customer Service Representative
Location: Boynton Beach, FL (Onsite)
Salary: $45,000 – $55,000/year (DOE + performance)
Schedule: Full-time | Monday–Friday | Day Shift | No Weekends
Hours: Shifts scheduled between 9:00 AM and 9:00 PM (8-hour shifts with a 1-hour lunch break)
About the Role
We’re looking for a customer-focused, detail-oriented professional who enjoys helping people and delivering premium service. In this role, you’ll support customers of a well-established luxury brand, ensuring every interaction is smooth, helpful, and memorable.
What You’ll Do
- Deliver exceptional customer support via phone in a professional and friendly manner
- Assist customers with inquiries related to high-end luxury products
- Accurately document and manage interactions using CRM systems
- Collaborate with team members via Slack and Google Workspace
- Focus on problem-solving and creating a positive customer experience
What We’re Looking For
- Strong communication skills (written and verbal English)
- A genuine passion for customer service and helping others
- Ability to stay organized and multitask in a fast-paced environment
- Experience with CRM tools, Slack, or Google Workspace is a plus
Why Join Us?
- Established & Growing Company – Over 35 years in business
- Reputable Luxury Brand – 3,000+ 5-star Trustpilot reviews
- Career Growth Opportunities – We promote from within
- Supportive Team Culture – Collaboration and respect are at our core
Compensation & Benefits
- Paid Time Off: 5 vacation days (after 1 year) + paid federal holidays
- 401(k): Eligibility after 6 months
- Health Insurance: Company contribution included
Job Type: Full-time
Benefits:
- 401(k)
- Health insurance
- Paid time off
Experience:
- Customer service: 2 years (Required)
Ability to Commute:
- Boynton Beach, FL 33436 (Required)
Ability to Relocate:
- Boynton Beach, FL 33436: Relocate before starting work (Required)
Work Location: In person
