Overview
Customer Service Representative – Insurance Jobs in United States at Resonance CX Partners
Title: Customer Service Representative – Insurance
Company: Resonance CX Partners
Location: United States
Resonance CX Partners' mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly.
Employer Industry: Insurance Services
Why Consider This Job Opportunity
- Starting pay up to $25.00/hour
- Additional $1.00/hour for bilingual fluency in English/Spanish
- Comprehensive benefits package including health coverage, 401(K) with company match, and paid parental leave
- Opportunities for career advancement and growth within the organization
- Flexible remote work schedule after training
- Employee discounts on membership, insurance, travel, and entertainment services
What To Expect (Job Responsibilities)
- Answer inbound calls and assist members with questions related to memberships
- Deliver personalized, proactive solutions and recommend valuable products and services
- Engage with members using strong communication and a friendly, problem-solving mindset
- Resolve issues quickly and critically in a non-scripted environment
- Participate in ongoing coaching and development to continually enhance performance
What Is Required (Qualifications)
- Prior customer service experience, preferably in a call center
- Excellent communication skills (written, verbal, and listening)
- Ability to multitask and navigate computer systems in real time
- High school diploma or GED
- Must reside within 80 miles of 18160 San Pedro Ave, San Antonio, TX 78232
How To Stand Out (Preferred Qualifications)
- Spanish fluency is a plus
- Demonstrated ability to uphold productivity and confidentiality in a remote setting
- Flexible, "can-do" mindset and willingness to adapt to change
#InsuranceServices #CustomerService #CareerOpportunity #RemoteWork #EmployeeBenefits
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
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