Overview
Customer Service Representative – Remote US – RAS Jobs in United States at Resonance CX Partners
Title: Customer Service Representative – Remote US – RAS
Company: Resonance CX Partners
Location: United States
Resonance CX Partners' mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly.
Employer Industry: Contact Center Services
Why Consider This Job Opportunity
- Salary range of $14 – $15 per hour
- Paid training program to enhance skills
- Opportunity for professional growth within a dynamic company
- 100% remote work flexibility
- Health benefits available after 90 days for full-time employees
- PTO and 401K with matching contributions after 1 year of service
What To Expect (Job Responsibilities)
- Manage high call volumes from inbound phone traffic
- Follow company policies and procedures to handle calls efficiently and professionally
- Achieve member engagement targets by adhering to departmental guidelines
- Respond to customer complaints and resolve issues following company standards
- Multitask across several applications in a fast-paced environment
What Is Required (Qualifications)
- High school diploma or GED
- Customer service representative experience preferred but not required
- Computer literacy and experience with CRM systems
- Windows computer and headset meeting specified requirements
- Ability to work a fixed full-time schedule with reliability, including evenings and weekends
How To Stand Out (Preferred Qualifications)
- Experience in a customer service role within a contact center environment
#ContactCenter #CustomerService #RemoteWork #CareerGrowth #HealthBenefits
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
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