Overview
Customer Service Specialist – Chat & Email Jobs in New Cairo, Cairo, Egypt at Concentrix
Title: Customer Service Specialist – Chat & Email
Company: Concentrix
Location: New Cairo, Cairo, Egypt
Advisor I, Customer Service,
This position provides customer service support and resolution of routine problems regarding client’s products or services via chat & email channels and inbound calls.
Qualifications:
- Fluent in English (B2 – C1).
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
- Ability to multi-task, organize, and prioritize work.
- Flexible with rotational shifts including night and overnight shifts.
- Ready to start immediately.
Benefits:
- Attractive salary packages.
- Unlimited sales bonuses.
- Transportation provided (Door to door for ladies through night and overnight shifts).
- Social & medical insurance.
- Paid training.
- Opportunity to get promoted after 6 months.
