Overview
Customer Service Supervisor Jobs in Taguig, National Capital Region, Philippines at Recruitify_HR
Title: Customer Service Supervisor
Company: Recruitify_HR
Location: Taguig, National Capital Region, Philippines
Description
- Answer incoming calls and assist customers with inquiries and concerns
- Provide accurate information regarding products and services
- Manage and prioritize scheduling requests to optimize team efficiency
- Resolve customer issues promptly while ensuring high levels of satisfaction
- Document customer interactions and maintain records for review
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 1-3 years in BPO
- Skills and Competencies: Proficient in English language
- Skills and Competencies: Excellent customer service skills
- Skills and Competencies: Strong scheduling abilities
- Skills and Competencies: Proficient in problem-solving techniques
