Overview
Customer Service/Support Representative-En Jobs in Guarulhos, São Paulo, Brazil at CAE Defence & Security – Indo-Pacific
Title: Customer Service/Support Representative-En
Company: CAE Defence & Security – Indo-Pacific
Location: Guarulhos, São Paulo, Brazil
DescriptionBehind every success is a team of dedicated experts driving us forward.
Our corporate functions don't just support — they lead, shaping the company's path and preparing clients and employees for the moments that matter.
Be part of a team where your work makes a difference, with opportunities to grow, collaborate, and thrive.Act as the first and primary point of contact for all customers, clients, and guests.Provide accurate and timely information regarding processes, logistics, and general inquiries.Ensure a positive and consistent in-house customer experience.Manage daily customer service operations, including training center experience and reception-related tasks.Monitor service delivery standards and ensure customer service expectations are consistently met or exceeded.Minimum QualificationsVocational, technical, or associate-level education in administrative, business, or related fields.0–3 years of relevant work experience in customer service, reception, or administrative roles.Ability to handle moderately complex assignments with limited supervision.Strong communication and interpersonal skills.Customer-focused mindset with a professional and positive attitude.Ability to work on-site.Preferred QualificationsPrevious experience in customer-facing roles within training centers, offices, or service environments.Familiarity with front-desk operations or customer service processes.Ability to manage multiple tasks in a fast-paced environment.About CAEAt CAE, our mission is clear: to help make the world a safer place.
For nearly 80 years, we've driven innovation in simulation, training, and mission readiness to support critical operations worldwide.
By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably.
Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.Position TypeRegularEqual Opportunity & AccommodationsCAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law.
We encourage applicants who may not meet every qualification to apply.
Reasonable accommodations are available—contact your recruiter or email ****** if needed.Data PrivacyPrivacy Statement | CAECAE thanks all applicants for their interest.
However, only those whose background and experience match the requirements of the role will be contacted.
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