Overview
Customer Service Turkey Jobs in Carpi, Emilia-Romagna, Italy at Champion Europe Group
Title: Customer Service Turkey
Company: Champion Europe Group
Location: Carpi, Emilia-Romagna, Italy
Based in our headquarters office in Carpi, Modena (Italy), we are looking for a motivated and energetic individual to join our Customer Service Team.
The Customer Service Turkey position is responsible for the daily operational management of customers in the Turkish-speaking market, ensuring efficiency and effectiveness throughout the order management process.
CORE RESPONSIBILITIE
SThe selected candidate will be responsible for
- :Managing daily customer service activities, supporting customers and agents from order placement through to shipment of goods, while coordinating with the sales force and internal departments involved (purchasing, administration, logistics)
- ;Entering orders during sales campaign periods, as well as handling refill and stock orders throughout the season
- ;Monitoring goods arrivals, allocation, and shipment handling
- ;Following up and resolving potential shipment-related issues (returns, missing items, delays, etc.)
- ;Maintaining daily communication with the sales force, agents, and customers in the Turkish market
- ;Working closely and regularly with the Turkish team based in Istanbul
.
JOB QUALIFICATIO
- NS2–3 years of experience in a similar role within a multinational company (preferably in the textile/fashion industry
- );Degree in Economics, Business Administration, Languages, or related field
s.
SKILLS AND ATTITU
- DESNative or fluent Turkish and professional proficiency in Engli
- sh;Advanced knowledge of IT skills (Excel, PowerPoint, etc
- .);Strong team spirit, multitasking skills, and collaborative attitu
- de;Eagerness to learn and take on daily challeng
- es;Strong sense of urgency and problem-solving minds
- et;Comfortable working in a fast-paced, high-pressure environme
- nt;Well-organized and detail-orient
ed.
