Overview
Customer Support Executive Jobs in Lucknow, Uttar Pradesh, India at Chandigarh University – HR Department
Title: Customer Support Executive
Company: Chandigarh University – HR Department
Location: Lucknow, Uttar Pradesh, India
Contact Number:- 6239581392
Experience:- 1+ years
Key Responsibilities:
- Handle inbound and outbound calls related to CUCET inquiries
- Provide accurate information about the CUCET exam, registration process, eligibility, and important dates
- Assist parents and students in resolving queries and concerns professionally
- Guide applicants through the online application and test process
- Maintain records of interactions in Excel and internal systems
- Follow up with leads and ensure timely communication
- Coordinate with internal teams for issue resolution
- Ensure high levels of customer satisfaction and service quality
Required Skills:
- Good communication skills
- Basic knowledge of MS Excel (data entry, tracking, reports)
- Strong interpersonal and problem-solving skills
- Ability to handle pressure and manage multiple queries
- Customer-centric approach
