Overview
Customs Declaration Staff Jobs in Hanoi Capital Region at BYL
Title: Customs Declaration Staff
Company: BYL
Location: Hanoi Capital Region
WE’RE HIRING: CUSTOMER DECLARATION STAFF – LOGISTICS & FREIGHT FORWARDING
Location: Dong Da, Hanoi
Working hours: Monday – Friday: 8:00 AM – 5:30 PM | Saturday: 8:00 AM – 12:00 PM
We are looking for experienced candidates to join a Logistics/Freight Forwarding team, with responsibilities covering Customer Service and Documentation tasks.
Key responsibilities:
Handle Customs Clearance Procedures for Import and Export Shipments
- Receive and verify the validity of document sets provided by customers
- Prepare and submit customs declarations for import and export shipments via the customs system
- Coordinate with the Operations team to monitor and update customs clearance progress
Handle Regulatory Inspection Procedures and Import/Export Licensing
- Review regulatory requirements and inspection procedures applicable to import/export commodities
- Handle specialized procedures as requested by customers, including quality inspection registration, import/export license applications, etc.
- Monitor dossier completion and submit inspection results to customs authorities and relevant government agencies
Monitor Customs Clearance and Cargo Transportation at Ports/Border Checkpoints
- Coordinate with the Trucking team to monitor cargo delivery and transportation progress
- Follow up on customs clearance status together with the Operations team
- Proactively coordinate with customers and relevant departments to resolve issues arising during the import-export process
Complete Cost Documentation and Close Shipment Files on the Internal System
- Input and update relevant expenses on the internal system/software as required
- Complete documentation for shipment file closing on the internal system
Provide Operational and Cost Consultation to Customers/Sales Team
- Advise customers and the Sales team on customs procedures, import-export regulations, and policies applicable to commodities/products
- Support in providing operational information and cost-related details for import-export activities
