Overview

Entry Level Customer Service Representative Jobs in Los Angeles, CA at Pacific Horizons

Title: Entry Level Customer Service Representative

Company: Pacific Horizons

Location: Los Angeles, CA

Position Summary

Pacific Horizons is seeking an Entry Level Customer Service Representative to support customer engagement during in-person marketing campaigns for client products and services. This role focuses on assisting customers, providing product and service information, supporting campaign activities, and helping maintain a positive customer experience.

Responsibilities

  • Interact directly with customers at live campaign locations
  • Provide accurate information about products and services
  • Assist customers with onboarding or sign-up support
  • Answer customer questions and provide service guidance
  • Maintain records of customer interactions
  • Support campaign teams during daily operations
  • Attend training sessions and meetings

Qualifications

Minimum requirements

  • High school diploma or equivalent required
  • Strong communication and interpersonal skills
  • Customer-focused mindset
  • Comfortable in face-to-face environments
  • No prior experience required

Benefits

  • Paid training
  • Flexible scheduling
  • Opportunities for advancement
  • Team-oriented work environment
  • Performance incentives where applicable
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