Overview
Exceptions Processing Coordinator Jobs in United States at RemoteHunter
Title: Exceptions Processing Coordinator
Company: RemoteHunter
Location: United States
1. About Our Client:
The organization provides mission-critical services and solutions to Fortune 100 companies and over 500 governments. It operates across 24 countries with more than 60,000 associates, supporting clients and millions of people worldwide. The company focuses on delivering exceptional outcomes through dedicated associates who drive client success and operational excellence.
2. About the Opportunity:
The Exceptions Processing Coordinator supports customer account and financial operations by processing refunds, researching account histories, assisting with reconciliations, and resolving chargebacks and returned checks. This role ensures accuracy and efficiency in financial transactions, contributing to the organization’s ability to maintain smooth customer account management and financial integrity.
3. Responsibilities:
• Process refunds for closed and open customer accounts
• Research customer financial history and update accounts as needed
• Generate production detail reports and perform end-of-day close out
• Assist with daily and monthly reconciliations of issued and outstanding checks
• Respond to chargeback disputes and returned checks, adjusting account balances accordingly
4. Requirements:
• High school diploma
• Minimum of two years experience in financial or customer service roles
• Proficiency with MS Office Suite, especially Excel
• Ability to work effectively from a home office
Preferred:
• Associate’s or bachelor’s degree
5. Pay Range and Compensation Package:
• Pay ranges from $17.25 to $21.56 per hour, which may be below some state minimum wages; candidates should consider this when applying
• Compensation may vary based on location, experience, and performance
• Position may be eligible for bonus or incentive based on business need
6. Benefits & Perks:
• Health and welfare benefits customizable to employee and family needs, effective from the first day of employment
• Retirement savings plan support
• Access to employee discounts on merchandise, services, and travel
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.
