Overview

Guest Relation Executive Jobs in Kathmandu, Bāgmatī, Nepal at Tranquility Spa

Title: Guest Relation Executive

Company: Tranquility Spa

Location: Kathmandu, Bāgmatī, Nepal

Position: Guest Relation Executive

Department: Operations

Reports To: Outlet Manager

Location: Kathmandu (5-Star Hotel Spa)

Employment Type: Full-Time

Key Responsibilities

Deliver exceptional guest experiences and personalized hospitality

Manage appointments and coordinate daily spa operations

Handle billing, guest records, and operational reporting

Support outlet operations, team coordination, and service excellence

Promote memberships, wellness packages, and strengthen guest relationships

Requirements

  • Excellent communication and interpersonal skills
  • Strong customer service orientation
  • Proficiency in MS Excel and basic computer applications
  • Experience in hospitality, luxury hotels, wellness or customer relations is preferred
  • Positive attitude with a professional appearance and strong attention to detail

Salary & Benefits

-Competitive salary (commensurate with experience)

-Performance-based incentives & bonuses

-Health & wellness benefits, including complimentary/discounted spa services

-Professional growth opportunities within a fast-expanding premium brand

-Supportive, growth-focused work culture

Send your resume to: [email protected]

Upload your CV/resume or any other relevant file. Max. file size: 800 MB.