Overview

Guest Services Center Agent Jobs in Bangkok, Bangkok City, Thailand at Anantara Hotels & Resorts

Title: Guest Services Center Agent

Company: Anantara Hotels & Resorts

Location: Bangkok, Bangkok City, Thailand

Job Location:

Anantara Siam Bangkok Hotel

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.

Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.

The primary responsibility of a guest service center agent is to provide expertise services in a courteous manner. You are responsible for obtaining guests information by answering telephone calls and transfer calls to other. Maintains and improves quality results by adhering to standards and guidelines.

You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.

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