Overview
Hotel Receptionist Jobs in Colombo, Western Province, Sri Lanka at CityRest Motels
Title: Hotel Receptionist
Company: CityRest Motels
Location: Colombo, Western Province, Sri Lanka
We're Hiring: Hotel Receptionist — CityRest Fort Hotel, Colombo
CityRest Fort Hotel, a well-established budget hotel in the heart of Colombo Fort, is looking for a warm, capable, and dependable Hotel Receptionist to be the face of our front desk.
If you enjoy meeting people from all over the world, can juggle check-ins, phone calls, and guest requests without missing a beat, and take pride in doing your job well without needing to be micromanaged — we'd love to hear from you.
What You'll Do
- Welcome guests and manage check-ins, check-outs, and reservations
- Handle guest inquiries, calls, and emails promptly and professionally
- Coordinate with housekeeping and management to ensure smooth daily operations
- Manage bookings across online travel platforms and maintain accurate records
- Resolve guest concerns calmly and efficiently
What We're Looking For
- Minimum 2 years' experience as a receptionist, ideally in a hotel or hospitality setting
- Excellent communication skills in English (additional languages are a plus)
- Strong multitasking ability and a proven capacity to work independently
- Willingness to work on a rotation/shift basis, including weekends and holidays
- Candidates living in or around the Colombo Fort area are strongly preferred — please note accommodation is not provided
What We Offer
- Competitive salary commensurate with experience
- A friendly, close-knit team in a prime central Colombo location
- Steady, long-term employment with a well-established hospitality business
How to Apply
Send your CV with the subject line "Hotel Receptionist" to [email protected] or apply directly via LinkedIn.
(Only shortlisted candidates will be contacted)