Overview
Marketing & Customer Experience Associate Jobs in Culver City, CA at Thrive Associates
Title: Marketing & Customer Experience Associate
Company: Thrive Associates
Location: Culver City, CA
Thrive Associates is pleased to offer this position on behalf of Good Eat'n (goodeatn.com)
GOOD EAT’N
Title: Marketing & Customer Experience Associate
A Little About Us
Good Eat’n is all about raising the bar and reimagining what snacks can be. Insanely tasty snacks with clean and simple ingredients. Flavors that remind you of the ones you loved as a kid, just without the junk. We’re talking good, clean snackin’. No more bland bites!
You may know our founder Chris Paul as an NBA superstar, but did you know he's also a snack-making flavor-finder? After switching to a plant-based diet in 2019 to sharpen his competitive edge on the basketball court, Chris experienced remarkable improvements in his energy, recovery, and overall well-being. There was just one problem: snacks. After going plant-based, Chris quickly realized there was a major gap in the snack world: no better-for-you options tasted as good as our childhood favorites. So, he set out to change that.
Chris teamed up with Gopuff to develop the most craveable snacks around. The goal was to create better options that snack-lovers like him would not just enjoy, but actually prefer. And that’s how Good Eat’n was born.
Overview
We’re looking for a Marketing & Customer Experience Associate to support our growing brand. This is an entry-level role ideal for someone with 1–2 years of experience in customer service, marketing, or a related field who is eager to learn and grow.
This role will focus on engaging with our community, supporting marketing initiatives, and assisting with customer communications. No prior marketing experience is required—training will be provided.
Roles & Responsibilities
Community Management & Customer Engagement
- Manage and respond to comments and questions on platforms such as Reddit
- Support day-to-day community engagement across digital channels
- Provide friendly, timely responses to customer inquiries
Marketing Support
- Support the marketing team with community management initiatives
- Assist with email marketing campaigns (setup, scheduling, and coordination)
- Help coordinate brand events and activations
Customer Experience
- Track and organize customer feedback and common questions
- Help ensure a positive and consistent brand experience across all touchpoints
- Escalate customer issues or trends to internal teams as needed
What We’re Looking For
- 1–2 years of experience in customer service, administrative support, marketing, or similar roles
- Strong communication skills (written and verbal)
- Comfortable engaging with customers and online communities
- Highly organized and detail-oriented
- Eager to learn and grow within a fast-paced environment
- Positive, proactive attitude and team-oriented mindset
What Success Looks Like
- Responsive and engaging community interactions
- Strong support of marketing initiatives and campaigns
- Positive customer experiences and timely communication
- Growing confidence and capability in marketing and brand support functions
Benefits & Compensation
- Salary: $70,000–$80,000 annually, depending on experience**
- Medical, Dental, and Vision insurance
- Generous PTO
Location: Onsite in Culver City, California
How to Apply: Please send your resume to [email protected]
Good Eat’n is committed to fostering a welcoming, inclusive, and respectful workplace where everyone can thrive. We celebrate the diverse backgrounds, perspectives, and experiences that make our team stronger and more innovative. As an equal opportunity employer Good Eat’n does not discriminate against applicants or employees on the basis of race, color, age, national origin or ethnicity, religion, sex, gender, sexual orientation, gender identity or expression, marital status, disability, veteran status, or any other status protected by applicable law.
** The final compensation paid for this position will be determined based on a variety of factors, including relevant experience, skills, education, market data, geographic location, and internal equity.
