Overview

Member Service Representative (Maplewood) Jobs in Houston, TX at Houston Fitness Partners

Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers with over 2,000 clubs and growing! Its mission is to provide a high-quality experience in a welcoming, non-intimidating environment called the “Judgment Free Zone.”

Houston Fitness Partners is a leading independently owned franchisee of Planet Fitness.

You’ll be joining a team that values:

  • People-we genuinely care about our team + members
  • Fun- we enjoy the work
  • Honesty- we lead with integrity
  • Accountability- we own the outcome
  • Drive- we take initiative

Characteristics that will make you the perfect fit for our Member Services Representative: Essential Duties & Responsibilities:

  • Ability to answer questions regarding business procedures and policies accurately and in a customer-friendly way.

Minimum Skills:

  • Superior customer service skills, preferably 6-12 months of face-to-face customer service experience.
  • Self-starter who takes initiative with minimal direction and supervision.
  • Must be punctual and dependable with a solid work ethic.
  • Basic computer proficiency and ability to manage multiple responsibilities.

Minimum Qualifications:

  • Must be 18 years of age or older.
  • Ability to pass a background check.
  • Willing to become CPR/AED Certified prior to gaining employment and maintain your certification while employed.

Physical Demands of the Member Services Representative:

  • Continual standing and walking throughout the club to accomplish tasks during shift.
  • Frequent talking in person or on the phone to exchange information during shift.
  • Must be able to lift up to 50 pounds.
  • Will encounter toxic chemicals during shift.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Some bending, twisting, and reaching are required to accomplish tasks.

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Benefits of Joining Our Team:

  • Medical, Dental, and Vision Insurance for Full-time staff (work a minimum of 30 hours per week) after 6 months of employment.
  • 401(k) plan eligible after 12 months of employment.
  • Free PF Black Card gym membership.
  • Opportunities for growth.

Job Types: Full-time, Part-time

Pay: $10.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift
  • Evening shift

People with a criminal record are encouraged to apply

Work Location: In person

Title: Member Service Representative (Maplewood)

Company: Houston Fitness Partners

Location: Houston, TX

Category:

 

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