Overview

Online Customer Care Representative Jobs in Costa Rica at Emma of Torre.ai

Title: Online Customer Care Representative

Company: Emma of Torre.ai

Location: Costa Rica

I’m helping Horizon Remote Careers find a top candidate to join their team full-time for the role of Online Customer Care Representative.

You'll elevate client experiences and drive smooth operations within a supportive remote team.

Compensation:

USD 35K – 70K/month

Location:

Remote (anywhere)

What makes you a strong candidate:

  • You are proficient in Management.
  • You have the potential to develop in Customer service.
  • English – Conversational

Responsibilities and more:

We are seeking customer-focused and detail-oriented individuals to join our remote team. In this role, you will assist clients with inquiries, provide online support, coordinate requests, and help ensure a smooth customer experience from start to finish.

The ideal candidate is professional, organized, and comfortable communicating through email, phone, and online platforms.

Responsibilities:

– Respond to customer inquiries and provide support.

– Assist clients with scheduling and reservation-related requests.

– Maintain accurate records and client information.

– Communicate updates, confirmations, and important details.

– Provide a positive and professional customer experience.

– Support online systems and administrative processes.

Qualifications:

– Strong communication skills.

– Customer service experience preferred.

– Comfortable using online systems and computer platforms.

– Organized and detail-oriented.

– Reliable internet connection.

Benefits:

– Remote position.

– Flexible scheduling options.

– Training provided.

– Professional development opportunities.

– Collaborative team environment.

– Growth opportunities available.

Your potential leader(s):

  • Sofia Melton –

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