Overview
Scheduling Assistant Jobs in Pasig, National Capital Region, Philippines at TELUS Digital
Title: Scheduling Assistant
Company: TELUS Digital
Location: Pasig, National Capital Region, Philippines
Scheduling Analyst
Fixed-term contract (3 months only)
Shifting / rotational schedule
Work-from-home setup, but must be willing to report onsite if needed
The Scheduling Assistant will help our AI team coordinate and schedule participants for a video production engagement in Sunnyvale, CA and Los Angeles, CA. This is a remote position but the ideal candidate must be able to work in Pacific Time zone regular hours, this is required. M-Sun, 7:30am-11:30pm PST
Main Responsibilities
● Set appointments with customers/participants, track info and status.
● Represent and promote the TELUS brand.
● Cooperate and report regularly to Project Managers, Project Coordinators and other team members.
Minimum Requirements
● Must have at least 2 years of experience working in a high call volume/scheduling environment as you will be making/receiving large volumes of email and scheduling numerous appointments with participants.
● Full-time availability to work from home throughout the project duration.
● Working hours in the Pacific time zone required.
● Already possesses internet connection and telephone.
● Experience with Word, Excel, Gmail. Google Workspace Sheets, Documents and Gmail
● Ability to handle large volumes of emails and appointments.
● At ease with calling and speaking on the phone.
● Excellent oral and written communication skills.
● Excellent customer service attitude.
● Very organized, self-driven and able to work independently.
● Outspoken, friendly and a respective attitude to all people.
● Good technical skills.
● Able to work in a highly secure and confidential environment.
● Excellent English language skills.
