Overview
Service Advisor Jobs in Sri Lanka at Trade Promoters Limited Sri Lanka
Title: Service Advisor
Company: Trade Promoters Limited Sri Lanka
Location: Sri Lanka
🚀 We're Hiring: Service Adviser
Trade Promoters Limited (TPL), the authorized sole distributor for Cummins Inc. in Sri Lanka and the Maldives, is looking for a proactive and customer-focused Service Adviser to join our growing team.
This is an excellent opportunity to build your career with one of Sri Lanka's leading engineering solutions providers while supporting efficient service operations and delivering exceptional customer service.
Key Responsibilities:
✔ Prepare and coordinate weekly and monthly service schedules.
✔ Liaise with customers to confirm service visits and provide updates.
✔ Coordinate daily job schedules with workshop teams and job owners.
✔ Open job orders and manage service records using SAP ERP.
✔ Monitor job progress and ensure timely completion of service activities.
✔ Handle customer inquiries and assist in resolving service-related issues.
✔ Prepare operational reports and maintain accurate service documentation.
Qualifications & Skills:
✔ G.C.E. O/L & A/L qualifications.
✔ Technical qualification in Mechanical/Electrical Engineering, Business Management, or an equivalent field.
✔ Minimum 1–2 years of relevant experience.
✔ Strong communication, planning, and problem-solving skills.
✔ Good knowledge of SAP ERP and Microsoft Office applications will be an advantage.
✔ Excellent command of Sinhala and English.
📩 Apply Now: [email protected]
Join the TPL family and be part of a team committed to delivering excellence, reliability, and world-class engineering solutions.
