Overview

Tenant Relation Officer Jobs in North Jakarta, Jakarta, Indonesia at Agung Sedayu Group

Title: Tenant Relation Officer

Company: Agung Sedayu Group

Location: North Jakarta, Jakarta, Indonesia

Key Responsibilities:

  • Establish good relationships with tenants.
  • Serve as a liaison between tenants and management.
  • Handle tenant complaints and requests.
  • Monitor tenant operations.
  • Coordinate with relevant departments regarding tenant needs.
  • Compile tenant activity and follow-up reports.
  • Prepare administrative documentation for tenant or customer complaint follow-up.
  • Implement all policies, instructions, tasks, and directives as determined by management.

Requirements:

  • Minimum Diploma 3 or Bachelor's degree in any major, preferably Communications, Management, or Hospitality.
  • 1-2 years of experience in Tenant Relations, Customer Service, or a related field.
  • Fresh graduates with good communication skills are welcome to apply.
  • Able to handle complaints professionally and provide solutions.
  • Strong administrative skills.
  • Thorough, responsive, proactive, and proficient in Microsoft Office.
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