Overview
Weekend Customer Service-Dispatch Jobs in Lenexa, KS at Staffing Kansas City, Inc.
Are you ready to not just have a job but a career, working in a company that takes care of people? Our client, one of the Metro areas oldest names in plumbing, heating/cooling and electrical services takes great pride in caring for its employees and helping their customers!
***MUST HAVE DISPATCH EXPERIENCE***
We are hiring 4-5 full time Dispatchers in the Lenexa KS office.
$19-$20 per hour- flexible hours in a Friday -Monday Schedule, working 4 ten hour days.
- Precisely assign technicians to appointments based on detailed skill sets, job requirements, and verified parts availability.
- Communicate clearly and factually with technicians to ensure they have exact information, tools, and instructions for each call.
- Provide accurate, timely updates to customers regarding technician status and arrival times.
- Monitor weather, traffic, and job progress using established protocols, alerting technicians to potential issues with precise detail.
- Collaborate with the warehouse team to verify parts alignment and scheduling accuracy.
- Maintain dispatch board precision and data integrity, including time-off requests, availability, and schedule adjustments.
- Support overall efficiency through careful, detail-oriented decision-making and adherence to processes throughout the day.
What You Bring
- Exceptional attention to detail and a commitment to precision in all tasks.
- A cautious, thorough mindset with the ability to maintain accuracy even in a busy environment.
- Comfort working within clearly defined systems, processes, and dispatch software like Service Titan (with time provided to master it fully).
- Reserved yet clear communication skills focused on facts and details with technicians, customers, and internal teams.
- A reliable, precise, and process-oriented approach, someone who respects rules and delivers consistent, high-quality execution.
- Proficiency with data entry, Microsoft Outlook, and technology-driven, fact-based workflows.
Why You’ll Love Working Here
- Weekly pay and performance-based incentives
- 4-day work week option for better work-life balance
- Quarterly bonus opportunities
- 64 hours of PTO after 90 days
- Paid vacation and holidays
- Health, dental, vision, and life insurance
- Short- and long-term disability coverage
- Parental leave
- A personalized workspace designed for focus and precision
- The ability to earn the freedom to frequently work from home once fully trained and proficient
Ready to Build Your Career? Apply today and take the next step with a company that values professionalism, precision, and people who master their craft with care.
Job Type & Pay
Full-time
Competitive hourly rate based on experience + monthly incentives
Schedule: Flexible schedules, weekends included
Work Location: Hybrid – in Lenexa, KS office and work from home potential (after building expertise in the role)
Apply Now with your resume for Full Consideration!
Pay: $19.00 – $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Work Location: In person
Title: Weekend Customer Service-Dispatch
Company: Staffing Kansas City, Inc.
Location: Lenexa, KS
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