Overview
Customer Service Representative Jobs in Pasay, National Capital Region, Philippines at Metacom Careers
Title: Customer Service Representative
Company: Metacom Careers
Location: Pasay, National Capital Region, Philippines
Description
- Provide exceptional customer service through effective communication and interpersonal skills.
- Resolve customer inquiries and issues in a timely and efficient manner.
- Assist in scheduling appointments and managing customer accounts.
- Collaborate with team members to improve service delivery and customer satisfaction.
- Utilize Salesforce for managing sales pipeline and customer interactions.
Requirements
- Educational Qualifications: Bachelors degree in a relevant field or equivalent experience
- Experience Level: 0-2 years
- Skills and Competencies: Strong command of the English language, problem-solving abilities, and customer service skills
- Qualities and Traits: Team player with strong interpersonal skills
- Responsibilities and Duties: Experience with call center operations and sales pitching/closure is a plus
- Working Conditions: Ability to work in a fast-paced environment and handle multiple customer inquiries
